Bottom Line Oil,  LLC, OilsFuel, Northampton, MA

Call Us 1-855-268-5463 or 1-855-bot-line Facebook Twitter YouTube Google Plus Instagram

Call Us 1-855-268-5463 or
1-855-bot-line Facebook Twitter YouTube Google Plus Instagram

WE CANNOT MAKE EMERGENCY DELIVERIES.

Springfield area and Hampden, Hampshire, and Berkshire, MA Cheap Heating Oil Terms and Conditions

WE CANNOT DO EMERGENCY DELIVERIES.

PLEASE SHOVEL A PATH TO YOUR FILL IF IT SNOWS TO MAKE SURE THE DRIVER CAN DELIVER YOUR OIL.

Please carefully read the following terms and conditions before using this website. Use of this site constitutes your agreement with all of our terms and conditions. If you do not agree with any of the terms or conditions, DO NOT USE THIS WEBSITE to order heating oil, since by placing such an order you will be entering into an agreement with Bottom Line Oil on these terms and conditions. These terms and conditions establish limitations on the liability of Bottom Line Oil and affect your legal rights. By clicking the "Complete Order" button, you accept and agree to these terms and conditions.

Responsibility for Heating and Oil Storage problems

  1. All heating equipment, oil storage tanks, piping and oil lines are owned by you or the property owner. Responsibility for said equipment and its maintenance is the sole responsibility of its owner. We accept NO RESPONSIBILITY for any actions that are required to be taken because of leaks, overfills or spills caused by the malfunction of your equipment, these are the sole responsibility of the equipment owner. You acknowledge that you possess a permit for the oil storage tank to which we are to deliver oil.
  2. If you have more than one oil storage tank on your property, it is your responsibility to notify us in writing of the multiple tanks. You can use the advice section located at the bottom of the first page of the Order Form to give us this information. You must also clearly label the tank you are designating for delivery on the site. We are not responsible for deliveries to an incorrect tank if the previous stated steps were not taken by you.
  3. We require that all oil storage tanks have over fill protection (working vent alarm). This equipment and its installation is the responsibility of the equipment owner.
  4. We accept no responsibility or liability for anything that may result from heating failure, no matter the cause.
  5. You must have a clear path to your oil fill to receive your delivery, this includes snow removal.

Order Scheduling and Delivery

  1. THIS WEBSITE CANNOT BE USED FOR EMERGENCY ORDERS.. DO NOT PLACE EMERGENCY SAME DAY OR NEXT DAY ORDERS. They cannot be filled.
  2. Bottom Line delivers oil Monday thru Friday; there are no Saturday, Sunday or holiday deliveries. Please check the delivery schedule at the “Delivery Days” tab to locate your town, zip code and determine the day(s) we deliver to your area. Generally, we will deliver your oil the next day we are in your town unless the next delivery day is the first business day after you placed your order. In that case, your oil will be delivered on the second delivery day in your area occurring after the day you submitted your order. Most orders will be delivered within 72 hours from the first business day after your order was accepted.
  3. Carefully review your order before submitting it to us and make sure all the information is correct, especially the delivery address and fill location (must mark your fill if a multi family). We are not responsible for or able to remove or return heating oil delivered to an incorrect address provided by you.
  4. Should you need to cancel your order you must call 855-bot-line or 855-268-5463 no later than 24 hours before your scheduled delivery and speak to a representative. Any cancelled, withdrawn, or multiple orders will be assessed a mandatory processing fee of 4% that will be charged to your credit card.
  5. Should you not cancel your order at least 24 hours before the scheduled delivery day, and our driver arrives and is unable, for any reason, to deliver your oil you will be charged $50.00.
  6. Your invoice is your confirmation for your order. We suggest you print a copy of your order information for your records.
  7. We reserve the right to cancel or postpone any delivery without any liability whatsoever due to conditions beyond our control. Those conditions include, but are not limited to; acts of God, fuel shortage, labor shortage, terrorism, accidents, weather conditions, transportation delays, or any acts by our suppliers or any government that adversely affect our ability to make a timely delivery.
  8. If we determine, in our sole discretion, that we cannot make delivery for safety reasons relating to equipment, site conditions, or otherwise, we reserve the right to cancel or postpone any delivery without any liability whatsoever.
  9. Should the amount of oil you ordered and paid for be more than your tank can take at the time of delivery we will refund your credit card the amount overpaid.
  10. Should the difference in gallons cause your order to be a “short” order you will be charged a short fee of $59.99. Any remaining overpayment will be refunded to your credit card.
  11. Orders placed after 3 PM will be received in our office the following day and not eligible for possible next day delivery. While we make every effort to make next day deliveries where possible, we reserve the right to deliver in 2-3 business days from the receipt of an order. Orders placed after 3 PM Friday and anytime Saturday and Sunday will be received in our office the following Monday. We can not deliver the same day we receive your order as all orders are scheduled for delivery the day before they are delivered. NO MONDAY DELIVERIES ARE POSSIBLE ON ORDERS PLACED OVER THE WEEKEND. Office hours are 8 AM to 4 PM Monday,Tuesday,Wednesday,Thursday and Friday. (excluding holidays)
  12. If your system needs and you ordered a "prime" (start) you must be home to let the driver in at the time of the delivery so they can start your system. We do not deliver to MOBIL HOMES or COMMERCIAL PROPERTIES.We do not deliver on holidays.

LIMITATION OF LIABILITY

You hereby assume liability for, and release us from any liability and agree to indemnify and hold us and our representatives, agents and contractors harmless from and against any and all liabilities, claims, damages, costs and expenses of any kind or nature, including arising from or in connection the delivery, storage or use of the heating oil delivered in connection with your order.

BOTTOM LINE AND ITS REPRESENTATIVES, AGENTS, AND CONTRACTORS SHALL HAVE NO LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER SUCH ALLEGED DAMAGES ARE BASED ON TORT, CONTRACT, WARRANTY, INDEMNITY, STRICT LIABLITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT OF AN INCONSISTENCY BETWEEN THIS LIMITATION OF LIABILITY AND ANY OTHER PROVISION OR DOCUMENTS, THIS PROVISION SHALL PREVAIL.

Waiver of Subrogation

We each agree to waive any and all rights of subrogation and/or recovery, against each other and each other’s insurance company, to claim any loss or damage resulting from delivery of oil or under the terms of this agreement to the extent such loss or damage is covered by each of our own insurance.

Miscellaneous Provisions

If you would like to discuss any problem you may have experienced with a fuel oil delivery from Bottom Line Oil, you can either call us at 855-bot-line or 855-268-5463. Or you may email us at sales@bottomlineoil.com and a representative will get in touch with you to address your concerns.

Address

Bottom Line Oil
25 Texas Rd Ste A
Northampton MA 01060-3614

1-855-bot-line
1-855-268-5463
413-585-5716
sales@bottomlineoil.com